JOB DESCRIPTION
A Security Guard keeps constant vigilance of activity on and around the hotel property and reports and manages incidents with the intent of ensuring the safety of Guests, Team Members, and others.
What will I be doing?
As a Security Guard, you are responsible for the safety and security of all Guests, Team Members and contractors, and visitors while at the hotel. A Security Guard is also responsible for the safety and security of the hotel premises. Specifically, the Security Guard will perform the following tasks at the highest level of service:
- Maintain the security and safety of the hotel, Guests, and Team Members and their property by providing constant vigilance in and around the hotel premises
- Run routine inspections of the hotel premises
- Act promptly in the event of a circumstance that requires attention
- Ensure all fire fighting equipment requirements are met and maintained
- Assist Management in dealing with any incidents that arise within the hotel
- Follow all Occupational Health and Safety rules upheld by the hotel
What are we looking for?
Security Guards serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous security experience, preferably working within an industry which monitored large volumes of people movement
- Current and working knowledge (proof of valid qualifications required) of fire, safety, and first aid
- Excellent inter-personal and communication skills
- Excellent personal presentation
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
ChatGPT
The duties of a security guard can vary depending on the specific location, industry, and employer, but generally include:
- Surveillance: Monitoring premises via CCTV cameras or patrols to identify and prevent security breaches, theft, vandalism, or other criminal activity.
- Access Control: Controlling access to buildings, facilities, or restricted areas by checking identification, verifying credentials, and ensuring only authorized personnel or visitors enter the premises.
- Patrols: Conducting regular patrols of assigned areas to deter unauthorized activity, ensure the security of property and assets, and respond promptly to any suspicious behavior or incidents.
- Emergency Response: Responding to alarms, disturbances, or emergency situations such as fires, medical emergencies, or accidents. Taking appropriate action to mitigate risks, provide assistance, and summon emergency services if necessary.
- Customer Service: Providing assistance and information to employees, visitors, or customers, such as giving directions, answering inquiries, or offering assistance with minor issues.
- Report Writing: Documenting incidents, observations, or security-related activities in written reports, including detailed descriptions of incidents, actions taken, and recommendations for improvement.
- Risk Assessment: Identifying potential security risks or vulnerabilities within the premises and implementing preventive measures to minimize threats to people, property, or assets.
- Crowd Control: Maintaining order and ensuring the safety of individuals during events, gatherings, or crowded situations by managing crowds, enforcing rules, and intervening in conflicts if necessary.
- Equipment Maintenance: Conducting routine inspections and maintenance checks on security equipment such as alarms, cameras, and access control systems to ensure they are functioning properly.
- First Aid/CPR: Providing basic first aid assistance or cardiopulmonary resuscitation (CPR) to individuals in need until professional medical help arrives, if certified to do so.
- Training and Awareness: Participating in training sessions to stay updated on security protocols, emergency procedures, and relevant laws or regulations. Educating employees or tenants on security best practices and emergency response procedures.
- Collaboration: Collaborating with law enforcement agencies, emergency responders, and other security personnel to coordinate responses to incidents or share information about security threats or suspicious activities.
- Maintaining Professionalism: Demonstrating professionalism, integrity, and discretion in all interactions with employees, visitors, and members of the public. Upholding ethical standards and adhering to company policies and procedures.
These duties may vary depending on the specific requirements of the security position and the environment in which the security guard operates.
