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Sales representative job
The job of a sales representative is one of the means of marketing products and services, but – unlike other means – it allows direct communication between the company and the target customer, whether through speaking face to face or through various means of communication such as telephones and social media that are widespread today.
A sales representative worker must explain the company’s products and services in detail to customers and try to attract them and draw them towards the products of the company he works for in light of the fierce competition that he will certainly face from other competitors.
The sales representative usually sets the plans and goals that he seeks during his work, whether weekly or monthly, which is necessary to follow up on the results later, evaluate his performance during that period, and constantly try to make modifications to the methods used and improve them.
Field sales representative duties
The ability to build relationships with diverse customers, as the field sales representative conducts field research to get to know the customers of his work area, understand their needs and requirements, and then increase sales volume and achieve the targeted profitable return.
The field sales representative visits potential and actual customers to present products and services in logical and attractive ways that convince them of the benefits and advantages of the goods.
A field sales engineer organizes demonstrations in the streets and squares to explain how to use his company’s products and services and their benefits.
Communicating with customers to follow up the sales process and evaluate customer satisfaction with the services and products provided to them.
The field sales representative collects feedback from customers and the public about products and services and submits these feedback in reports to the relevant departments with the aim of benefiting from these observations later in improvement and development processes.
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