call center
– Ensure that the customer is fully aware of the product
By delivering the correct information to the customer, you must ensure that the customer fully understands the information. To facilitate the process of referencing information, the customer service representative provides electronic links that include a database that helps the customer. This rule includes the product’s functions, uses, payment and delivery methods, and maintenance methods, if any.
– Technical support and solving customers’ technical problems
Technical support includes services for booking maintenance requests, dismantling and installation inquiries, cleaning methods, and other questions related to activities following the process of purchasing and receiving the product. Support may be entirely through a customer service representative or may require a technical team visit to complete the task.
Requirements:
– University Graduate
– with reception experience in clinics or medical center
– pleasing personality
– flexible with shifting
– transferable or family visa
– with experience in taking videos and picture for social media
Duties and Responsibilities:
– welcoming patient
– managing appointments
– answering inquiries through calls, emails and social media
Job Type: Full-time
Education:
- Bachelor’s (Required)
Language:
- English, Arabic (Required)