An employee is required for a public services office, in any country, a percentage of employment
1- Ensure that the customer is fully aware of the product
By delivering the correct information to the customer, you must ensure that the customer fully understands the information. To facilitate the process of referencing information, the customer service representative provides electronic links that include a database that helps the customer. This rule includes the product’s functions, uses, payment and delivery methods, and maintenance methods, if any.
2- Technical support and solving customers’ technical problems
Technical support includes services for booking maintenance requests, dismantling and installation inquiries, cleaning methods, and other questions related to activities following the process of purchasing and receiving the product. Support may be entirely through a customer service representative or may require a technical team visit to complete the task.
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An administrative sales representative is required for a car repair workshop. Working hours are 8 to 10 hours. Shared housing is available. Salary + commission. Conditions: Driving license.
Tasks vary depending on the type of company or facility and may include:
Schedule appointments and maintain calendars.
Distributing tasks to employees and scheduling shifts.
Organizing managers’ appointments and interviews.
Alert the manager to urgent tasks and important appointments.
Read and organize manager email inbox.
Preparing, writing, and distributing meeting summaries and results.
General job duties of a sales representative
Identify potential leads, classify them, and study their interests.
Planning to push potential customers and qualify them to reach the end of the purchasing chain:…
Making calls and sending emails to customers.
Meeting customers and discussing the product or service with them.
Study the product or service and prepare to answer any questions related to it.
The employee must:
Commitment to the provisions of applicable laws, regulations, decisions and systems and working to implement them.
Carrying out the work assigned to him/herself accurately and honestly, and completing it on the appropriate dates in accordance with the established performance rates.
Commitment to official work hours and allocating working hours to perform his job duties.
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