Customer Service Officer
Human Capital Group
- Greet VIP visitors, directing them to their desired location, providing information about the properties
- Handle inbound and outbound calls to and from customers
- Assist in making customer’s desired reservations for restaurants, hotels, private drivers and cars, any special events, exhibitions or tours
- Respond to tenant’s facility maintenance requests
- Handle customer complaints
- Follow up customer calls
- Collecting and reporting customer feedback
What are the duties of customer service employees?
Answer communications professionally.
Providing the information the customer requests about any service or product.
Speed in answering customer inquiries.
Use different sources to search for the information required.
Dealing with customer complaints and finding solutions to them.
Enter customer information and data.
Job Type: Full-time
Salary: QAR4,000.00 – QAR4,500.00 per month
Education:
- Bachelor’s (Required)
Language:
- Arabic (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)