Customer Service Officer

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Human Capital Group

  • Greet VIP visitors, directing them to their desired location, providing information about the properties
  • Handle inbound and outbound calls to and from customers
  • Assist in making customer’s desired reservations for restaurants, hotels, private drivers and cars, any special events, exhibitions or tours
  • Respond to tenant’s facility maintenance requests
  • Handle customer complaints
  • Follow up customer calls
  • Collecting and reporting customer feedback

What are the duties of customer service employees?


Answer communications professionally.
Providing the information the customer requests about any service or product.
Speed ​​in answering customer inquiries.
Use different sources to search for the information required.
Dealing with customer complaints and finding solutions to them.
Enter customer information and data.

Job Type: Full-time

Salary: QAR4,000.00 – QAR4,500.00 per month

Education:

  • Bachelor’s (Required)

Language:

  • Arabic (Required)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

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